Welcome to NTULearn Support

Whether you are new to NTULearn or require support, our support team is readily available to ensure a great user experience. Our support channels are :

  • Knowledge base for D.I.Y. solution
  • NTULearn video tutorials
  • Send an email or call servicedesk
  • Walk-in to OneStop@SAC service counter

Knowledge Base

Knowledge Base icon

Our knowledge base provides answers to most user questions. For quick answer, please look here.

Knowledge Base >>

Video tutorials

Knowledge Base icon

We have a series of video tutorials and PDF guides to help you as you embark your journey with NTULearn.

Video Tutorials >>

edveNTUre Helpdesk

Knowledge Base icon

Can’t find an answer in our knowledge base? Contact the helpdesk at :

Email : servicedesk@ntu.edu.sg
Hotline : 6790 4357
Walk –in :One Stop @ SAC (Blk N3-01-03)
Our operating hours :Mon – Fri, 8.30am – 5.00pm (Closed on Sat, Sun and Public holidays)

Common Issues

1.I am not able to login to NTULearn.
2.I forget my NTULearn password.
3.I cannot play back the lecture video recording.
4.Which internet browser(s) should I use to access NTULearn?